Frequently Asked Questions
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How long does your shipping normally take?
- Once your order has been fulfilled and shipped it is typically at your doorstep within 2-3 business days.
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What if I need my order overnighted?
- Email or call us directly and we can create an order and invoice. Once the invoice is paid we will fulfill and overnight items. Invoice must be paid by 2pm CT for adequate time to take to post office, no exceptions.
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How do your shirt sizes typically run?
- Popular question! Our shirts are true to size. They are designed to be fitted. Your shirt should complement your feminine figure while allowing movement through the shoulders. The shirt tail is extra long to prevent untucking. Check out our size chart at the bottom of the Women’s Button Up Shirt page.
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I need to return or exchange my order. How can I do this?
- You will have 30 days to return/exchange items once shipped. Email us directly and we will get the return/exchange process started quickly. Refund will be given once item has been delivered back to Anna Wayne. Shirt must arrive back in new condition free of stains or other damage and tags attached.
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I need a replacement button!
- Email us directly and we will ship replacement buttons free of charge.
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I received my shirt and it is damaged.
- Customers have 30 days to report any damaged shirts upon receiving them. If before the 30 day grace period a full refund or exchange will be granted. We will initiate a return through email and the refund or exchange will be done when the damaged product is returned to us. No returns, exchanges, or refunds granted after the 30 day grace period. No exceptions. Even better if you can provide a picture with your email.
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How should I care for my shirt?
- We recommend dry clean only. Hang until worn to prevent fold creases. Our cotton/spandex shirts can be starched.
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I don’t know what size I am. Do ya’ll offer try ons?
- Yes! We can ship try ons (color may be dependent on what is in stock for try ons). Buyer will be responsible for all shipping fees. If shirt is not returned within 14 days buyer will be charged full price ($95 plus tax) for each item.
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How can I submit my pictures and videos of me in my AW attire?
- Our favorite question! Please email us any pictures or videos you have! Include your name, event, and if you had any placings or awards.
- Do ya'll offer any sponsorships?
- Yes! Please email us your information. We will reassess sponsorships every year.
- Can we collaborate?
- Absolutely! We have collaborated with a few brands already and would love to grow that list. Reach out to us and let's see what we can do.